Telecoms authorities in the UAE are working on ways to make Skype available in the country, according to a statement by Mohamed Al Ghanim, Director-General of the Telecommunications Regulatory Authority (TRA). Al Ghanim was speaking at a Customer Advisory Board (CAB) forum organised by UAE operator du in Dubai. The event aimed at addressing and discussing key issues and trends in customer behaviour and expectations.
“Today the world is changing to IP. With regards to Internet telephony, only the telecom service providers in the UAE are licensed to offer VoIP services and they have started to provide these services already. This measure is set in place to protect telecom customers, as if a company is not registered with us, we cannot intervene or help should a problem arise. We have been working with Skype and other VoIP providers to see if their services could be established here in the UAE,” – Al Ghanim said